Start with the lock, door and frame
Identify the true fault
We check alignment and surrounding hardware before choosing a remedy.
Repair where appropriate
A sound adjustment may be more suitable than unnecessary replacement.
Use the correct service route
We distinguish planned work from urgent calls and specialist van fitting.
Practical help for faulty or insecure locks
Van security is our main focus, but we also carry out general locksmith services as supporting work. A lock may become stiff, damaged or unreliable because of the mechanism, poor alignment or movement in the door and frame. We inspect the complete arrangement before deciding what should happen next. Adjustment or repair may restore sound operation, while a badly damaged or unsuitable lock may need replacement. This approach avoids changing hardware before the actual fault has been identified.
Planned work kept separate from urgent calls
General locksmith work can cover an arranged assessment, repair or fitting where there isn't an immediate security emergency. Urgent failures and incident damage follow a call-out route, while vehicle-specific hook locks, deadlocks and slam locks fall under our specialist van services. We also undertake locksmith work involving police and insurance companies when a lock or door forms part of an incident. Customers in Banff can call us to explain the affected hardware and confirm which route fits the situation.
Frequently asked questions
What counts as general locksmith work?
It covers practical assessment and planned work on faulty, damaged or insecure locks outside our vehicle-specific installations. We check the lock, door and frame before discussing adjustment, repair or replacement.
Will you always replace a faulty lock?
No. The problem may come from alignment, fixings or movement elsewhere in the door. We identify the likely cause first, then explain whether an adjustment, repair or replacement is the sensible route.
Do you take locksmith jobs involving insurance claims?
We undertake locksmith work involving police and insurance companies. Let us know about that involvement when you enquire, including any relevant reference and the known circumstances around the lock or door damage.